Support

All prices are listed in United States Dollars (USD)

Products|| Pricing || Support

SardonyxTMS Software options Price (USD)
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Onsite Training & Implementation  
SardonyxTMS will conduct on-site training and implementation to suit your needs. While on-site, we can setup and install SardonyxTMS and other products purchased from us, and train your staff in either a small one-on-one or classroom/group setting

5,600

10 Days, Expenses not included
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Support Plan
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Silver:

  • Telephone support for product installation and options (7am-7pm EST Mon-Fri, 9am - 5pm EST Sat, 12am-3pm EST Sun)
  • Telephone and e-mail support during operation to support desk during normal business hours (7am-7pm EST Mon-Fri, 9am - 5pm EST Sat) 20 incidents free during contract period.
    Additional incidents are billed at $45.00 per incident
  • Disaster/data recovery $85.00 per hour
 500.00
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Gold:

  • Telephone support for product installation and options (7am-7pm EST Mon-Fri, 9am - 5pm EST Sat, 12am-3pm EST Sun)
  • Telephone and e-mail support during operation to support desk during normal business hours (7am-7pm EST Mon-Fri, 9am - 5pm EST Sat) 50 incidents free during contract period.
    Additional incidents are billed at $45.00 per incident·
  • Disaster/data recovery $85.00 per hour
 800.00
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PCAnywhere & Terminal Services (Host only)

Support department connect to your Server and help you when you need support or look at the problems you are experiencing. We can handle any issue you may have remotely or show you like we were right there with you. A high-speed internet connection and an obtainable IP address is required

200.00